Question 1

What is Coastal Porch Décor?

Accepted Answer

We are a locally owned seasonal décor service specializing in concierge pumpkin delivery, custom porch displays, and fall-themed set-ups and removal. We handle everything so you can enjoy a beautifully decorated porch without the hassle.

Question 2

Who is this service for?

Accepted Answer

Our service is perfect for busy families, single parents, party hosts, real estate agents, short-term rental owners, and retired couples who want a festive, inviting porch without lifting a finger.

Question 3

How does the service work?

Accepted Answer

Simply book online or contact us to schedule. We design a custom display for your home, deliver all materials (pumpkins, mums, hay bales, décor, etc.), and set everything up for you. We also offer removal at the end of the season.

Question 4

What areas do you service?

Accepted Answer

We currently serve [insert service areas — e.g., Mobile, AL and surrounding communities]. If you're unsure, just reach out to confirm!

Question 5

Do I need to be home during delivery?

Accepted Answer

No. As long as we have access to your porch, we can complete your setup without you being there. We’ll notify you once it's done!

Question 6

Can I customize my porch display?

Accepted Answer

Absolutely! You can share your preferences for colors, styles, or any elements you want to include or avoid. We’ll do our best to accommodate.

Question 7

How long does the décor stay up?

Accepted Answer

Most customers keep their fall displays from early September through Thanksgiving. We offer seasonal removal at your convenience.

Question 8

What happens if there’s a storm or hurricane?

Accepted Answer

We closely monitor weather conditions. In the event of severe weather, we may pause services, and we offer pre-storm removal and post-storm reset options. Please see our Inclement Weather Policy for details.

Question 9

What if décor gets damaged?

Accepted Answer

We use durable materials and secure placement, but weather can be unpredictable. If items are damaged due to unforeseen circumstances, we’ll work with you to evaluate replacement options (fees may apply).

Question 10

Can I keep the pumpkins or decorations?

Accepted Answer

Of course! If you'd like to keep certain items after the season, just let us know in advance.

Question 11

How do I pay?

Accepted Answer

We accept secure online payments via credit/debit card. Payment is due at the time of booking.

Question 12

Do you offer refunds?

Accepted Answer

Due to the seasonal nature of our materials, we do not offer refunds once setup has been completed. If you have a concern, please contact us directly.

Question 13

When should I book my fall décor setup?

Accepted Answer

As early as possible! Our availability is limited during peak season (September–October). Early bookings guarantee your preferred date.

FAQ

Frequently asked questions